Why project managers must be better communicators

Wednesday, June 26th, 2013 By Jack Nevison

Good project management education is about more than preparation for earning a PMP® recertification. The ultimate goal, of course, is to help managers learn to avoid behaviors that can jeopardize a team effort. 

Project managers must possess many skills. They must command authority, have the ability to think quickly and analyze large amounts of information. Above all, they must be effective communicators, especially with their teams.

A recent post on ProjectManager.com listed some of the problems that can occur when project managers communicate poorly with others.

For example, managers who fail to share status updates about their project risk leaving team members in the dark about what others are doing. The post recommends making regular status reports, either through project management software or via email.

Along a similar vein, it is also important for managers to clarify all of a project's objectives to those who will be working on it. This is important not only at the beginning of the project, but also whenever a new member joins the team.

Finally, managers must be careful not to make decisions in a vacuum. As the post points out, any project calls for complex judgments on a regular basis. Managers should value the input of others, which will in turn help win them the support their teams.

New Leaf's two-day program "Complex Problems, Difficult Decisions, and Innovative Ideas" helps train groups to solve problems together—a skill that project managers will find valuable.

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